Terms & Conditions

Terms & Conditions

Clikshop Terms of Use

This document is an electronic record in terms of Information Technology Act,2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by computer system and does not require any physical or digital signatures.


Clikshop Terms of Use
This document is an electronic record in terms of Information Technology Act,2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by computer system and does not require any physical or digital signatures.This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology  (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of www.Clikshop.co.in website. The domain name www.Clikshop.co.in(hereinafter referred to as "Website") is owned by clikshop, Partnership Firm with its registered office at Near Santoshi Mata Mandir,Chatidih,

Dist: Bilaspur, State : Chhattisgarh Pin Code : 495001 (hereinafter referred to as "Clikshop").
Your use of the Website and services and tools are governed by the following terms and conditions ("Terms of Use") as applicable to the Website including the applicable policies which are incorporated herein by way of reference. If You transact on the Website, You shall be subject to the policies that are applicable. the Website for such transaction. By mere use of the Website, You shall be contracting with Clikshop and these terms and conditionsincluding the policies constitute Your binding obligations, with Clikshop. For the purpose of these Terms of Use, wherever the context so requires "You" or "User" shall mean any natural or legal person who has agreed to become a buyer on the Website by providing Registration Data while registering on the Website as Registered User using the computer systems. Clikshop allows the User to surf the Website or making purchases without registering on the Website. The term "We", "Us", "Our" shall mean Clikshop When You use any of the services provided by Us through the Website, including but not limited to, (e.g. Product Reviews, Seller Reviews), You will be subject to the rules, guidelines, policies, terms, and conditions applicable to such service, and they shall be deemed to be incorporated into this Terms of Use and shall be considered as part and parcel of this Terms of Use. We reserve the right, at Our sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time without any prior written notice to You. It is Your responsibility to review these Terms of Use periodically for updates / changes. Your continued use of the Website following the posting of changes will mean that You accept and agree to the revisions. As long as You comply with these Terms of Use, We grant You a personal, nonexclusive, nontransferable, limited privilege to enter and use the Website.
ACCESSING, BROWSING OR OTHERWISE USING THE SITE INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS UNDER THESE TERMS OF USE, SO PLEASE READ THE TERMS OF USE CAREFULLYBEFORE PROCEEDING. By impliedly or expressly accepting these Terms of Use, You also accept and agree to be bound by Clikshop (including but not limited to Privacy Policy available on /s/privacypolicy) as amended time to 24x7 Customer Care Track Order Signup from Login DTDC Couries Membership EligibilityUse of the Website is available only to persons who can form legally binding contracts under Indian Contract Act, 1872. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including minors, undischarged insolvents etc. are not eligible to use the Website. If you are minor i.e. under the age of 18 years, you shall not register as a User of the Clikshop website and shall not transact on or use the website. As a minor if you wish to use or transact on website, such use or transaction may be made by your legal guardian or parents on the Website. Clikshop reserves the right to terminate your membership and / or refuse to provide you with access to the Website if it is brought to Clikshop's notice or if it is discovered that you are under the age of 18 years. Your Account and Registration Obligations If You use the Website, You shall be responsible for maintaining the confidentiality of your Display Name and Password and You shall be responsible for all activities that occur under your Display Name and Password. You agree that if You provide any information that is untrue, inaccurate, not current or incomplete or We have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with the this Terms of Use, We shall have the right to indefinitely suspend or terminate or block access of your membership on the Website and refuse to provide You with access to the Website. Communications When You use the Website or send emails or other data, information or communication to us, You agree and understand that You are communicating with Us through electronic records and You consent to receive communications via electronic records from Us periodically and as and when required. We may communicate with you by email or by such other mode of communication, electronic or otherwise. Platform for Transaction and Communication The Website is a platform that Users utilize to meet and interact with one another for their transactions. Clikshop is not and cannot be a party to or control in any manner any transaction between the Website's Users.Henceforward:
1. All commercial/contractual terms are offered by and agreed to between Buyers and Sellers alone. The commercial/contractual terms include without limitation price, shipping costs, payment methods, payment terms, date, period and mode of delivery,related to products and services. Clikshop does not have any control or does not determine or advise or in any way involve itself in the offering or acceptance of such commercial/contractual terms between the Buyers and Sellers.
2. Clikshop does not make any representation or Warranty as to specifics (such as quality, value, salability, etc) of the products or services proposed to be sold or offered to be sold or purchased on the Website. Clikshop does not implicitly or explicitly support or endorse the sale or purchase of any products or services on  the Website. Clikshop accepts no liability for any errors or omissions, whether on behalf of itself or third parties.
3. Clikshop is not responsible for any non`performance or breach of any contract entered into between Buyers and Sellers. Clikshop cannot and does not guarantee that the concerned Buyers and/or Sellers will perform any transaction concluded on the Website. Clikshop shall not and is not required to mediate or resolve any dispute or disagreement between Buyers and Sellers.
4. Clikshop does not make any representation or warranty as to the itemspecifics (such as legal title, creditworthiness, identity, etc) of any of its Users. You are advised to independently verify the bona fides of any particular User that You choose todeal with on the Website and use Your best judgment in that behalf.
5. Clikshop does not at any point of time during any transaction between Buyer and Seller on the Website come into or take possession of any of the products or services offered by Seller nor does it at any point gain title to or have any rights or claims over the products or services offered by Seller to Buyer.
6. At no time shall Clikshop hold any right, title or interest over the products nor shall Clikshop have any obligations or liabilities in respect of such contract  entered into between Buyers and Sellers. Clikshop is not responsible for unsatisfactory ordelayed performance of services or damages or delays as a result  of products which are out of stock, unavailable or back ordered.
7. The Website is only a platform that can be utilized by Users to reach a larger base to buy and sell products or services. Clikshop is only providing a platform  for communication and it is agreed that the contract for sale of any of the products or services shall be a strictly bipartite contract between the Seller and  the Buyer.
8. You shall independently agree upon the manner and terms and conditions of delivey, payment, etc. with the seller(s) that You transact with.  Disclaimer: Pricing on any product(s) as is reflected on the Website may due to some technical issue, typographical error or product information published by seller may be incorrectly reflected and in such an event seller may cancel such your order(s).
9. You release and indemnify Clikshop and/or any of its officers and representatives from any cost, damage, liability or other consequence of any of  the actions of the Users of the Website and specifically waive any claims that you may have in this behalf under any applicable law. Notwithstanding its reasonable efforts in that behalf, Clikshop cannot take responsibility or control the information provided by other Users which is made available on the Website. You may find other

User's information to be offensive, harmful, inconsistent, inaccurate, or deceptive. Please use caution and practice safe trading when using the Website.Please note that there could be risks in dealing with underage persons or people acting under false pretence. Charges Membership on the Website is free for buyers. Clikshop does not charge any fee
for browsing and buying on the Website. Clikshop reserves the right to change its Fee Policy from time to time. In particular, Clikshop may at its sole discretion introduce new services and modify some or all of the existing services offered on the Website. In such an event Clikshop reserves the right to introduce fees for the new services offered or amend/introduce fees for existing services, as the case may be. Changes to the Fee Policy shall be posted on the Website and such changes shall automatically become effective immediately after they are posted on the Website. Unless otherwise stated, all fees shall be quoted in Indian Rupees. You shall be solely responsible for compliance of all applicable laws including those in India for making payments to Clikshop.

Use of the Website You agree, undertake and confirm that Your use of Website shall be strictly governed by the following binding principles:
1. You shall not host, display, upload, modify, publish, transmit, update or share any information which:

(a) belongs to another person and to which You does not have any right to;

(b) is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic,  paedophilic, libellous, invasive of another privacy, hateful, or racially, ethnically  objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever; or unlawfully threatening or  unlawfully harassing.
(c) is misleading in any way;
(d) is patently offensive to the online community, such as sexually explicit content, or content that promotes obscenity, paedophilia, racism, bigotry, hatred physical harm of any kind against any group or individual;

(e) harasses or advocates harassment of another person;
(f) involves the transmission of "junk mail", "chain letters", or unsolicited mass mailing or "spamming";
(g) promotes illegal activities or conduct that is abusive, threatening, obscene,defamatory or libellous;
(h) infringes upon or violates any third party's rights [including, but not limited to, intellectual property rights, rights of privacy (including without limitation unauthorized disclosure of a person's name, email address, physical address or phone number) or rights of publicity.
(i) promotes an illegal or unauthorized copy of another person's copyrighted work (see "Copyright complaint" below for instructions on how to lodge a complaint about uploaded copyrighted material), such as providing notes, Books, other materials offered by Clikshop.
(j) contains restricted or password,only access pages, or hidden pages or images (those not linked to or from another accessible page);
(k) tries to gain unauthorized access or exceeds the scope of authorized access to the Website or to profiles, blogs, communities, account information, bulletins,
friend request, or other areas of the Website or solicits passwords or personal identifying information for commercial or unlawful purposes from other users;
(l) engages in commercial activities and/or sales without Our prior written consent such as contests, sweepstakes, barter, advertising and pyramid schemes, the buying or selling of "virtual" products related to the Website. Throughout this Terms of Use, Clikshop's prior written consent means a communication coming from Clikshop's Legal Department, specifically in response to Your request, and specifically addressing the activity or conduct for which You seek authorization;
(m) solicits gambling or engages in any gambling activity which We, in Our sole discretion, believes is or could be construed as being illegal;
(n) refers to any website or URL that, in Our sole discretion, contains material that is inappropriate for the Website or any other website, contains content that would be prohibited or violates the letter or spirit of these Terms of Use.

(o) harm minors in any way;
(p) infringes any patent, trademark, copyright or other proprietary rights or third party's trade secrets or rights of publicity or privacy or shall not be fraudulent or  involve the sale of counterfeit or stolen products;
(q) violates any law for the time being in force;
(r) deceives or misleads the addressee/ users about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;
(s) impersonate another person;
(t) contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource; contains any trojan horses, worms, time bombs, cancelbots, easter eggs or other computer programming routines that may damage, detrimentally interfere with, diminish value of, surreptitiously intercept or expropriate any system, data or personal information;
(u) threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the  commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation.
(v) shall not be false, inaccurate or misleading;
(w) shall not, directly or indirectly, offer, attempt to offer, trade or attempt to trade in any item, the dealing of which is prohibited or restricted in any manner under the provisions of any applicable law, rule, regulation or guideline for the time being in force.
(x) shall not create liability for Us or cause Us to lose (in whole or in part) the services of Our internet service provider ("ISPs") or other suppliers;

2. You shall not use any "deeplink", "pagescrape", "robot", "spider" or other automatic device, program, algorithm or methodoloy, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Website or any Content, or in any way reproduce or circumvent the navigational structure or presentation of the Website or any Content, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the Website. We reserve Our right to bar any such activity.

3. You shall not attempt to gain unauthorized access to any portion or feature of the Website, or any other systems or networks connected to the Website or toany server, computer, network, or to any of the services offered on or through the Website, by hacking, password "mining" or any other illegitimate means.
4. You shall not probe, scan or test the vulnerability of the Website or any network connected to the Website nor breach the security or authentication  measures on the Website or any network connected to the Website. You may not reverse lookup, trace or seek to trace any information on any other User of or visitor to  Website, or any other customer, including any account on the Website not owned by You, to its source, or exploit the Website or any service or information  made available or offered by or through the Website, in any way where the purpose is to reveal any information, including but not limited to personal
     identification or information, other than Your own information, as provided for by the Website.
5. You shall not make any negative, denigrating or defamatory statement(s) or comment(s) about Us or the brand name or domain name used by Us including the terms Clikshop or otherwise engage in any conduct or action that might tarnish the image or reputation, of Clikshop or sellers on platform or otherwise tarnish or dilute any Clikshop's trade or service  marks, trade name and/or goodwill associated with such trade or service marks, trade name as may be owned or used by us. You agree that You will not take  any action that imposes an unreasonable or disproportionately large load on the infrastructure of the Website or Clikshop's systems or networks, or any systems or  networks connected to Clikshop.
6. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of the Website or any transaction being  conducted on the Website, or with any other person's use of the Website.
7. You may not forge headers or otherwise manipulate identifiers in order to disguise the origin of any message or transmittal You send to Us on or through the  Website or any service offered on or through the Website. You may not pretend that You are, or that You represent, someone else, or impersonate any other  individual or entity.
8. You may not use the Website or any content for any purpose that is unlawful or prohibited by these Terms of Use, or to solicit the performance of any illegal activity or other activity which infringes the rights of Clikshop and / or others.

9. You shall at all times ensure full compliance with the applicable provisions of the Information Technology Act, 2000 and rules thereunder as applicable and as  amended from time to time and also all applicable Domestic laws, rules and regulations (including the provisions of any applicable Exchange Control Laws or Regulations in Force) and International Laws, Foreign Exchange Laws, Statutes, Ordinancesand Regulations (including, but not limited to Sales Tax/VAT) Income Tax, Octroi, Service Tax, Central Excise, Custom Duty, Local Levies) regarding Your use of Our service and Your listing, purchase, solicitation of offers to purchase, and sale of products or services. You shall not engage in any transaction in an item or service, which is prohibited by the provisions of any applicable law including exchange control laws or regulations for the time being in force.
10. Solely to enable Us to use the information You supply Us with, so that we      are not violating any rights You might have in Your Information, You agree to  grant Us a nonexclusive, worldwide, perpetual, irrevocable, royaltyfree, sublicensable (through multiple tiers) right to exercise the copyright, publicity, database rights or any other rights You have in Your Information, in any media now known or not currently known, with respect to Your Information. We will only use Your information in accordance with the Terms of Use and Privacy Policy applicable to use of the Website.
11. From time to time, You shall be responsible for providing information relating to the products or services proposed to be sold by You. In this connection, You undertake that all such information shall be accurate in all respects. You shall not exaggerate or over emphasize the attributes of such products or services so as to mislead other Users in any manner.
12. You shall not engage in advertising to, or solicitation of, other Users of the Website to buy or sell any products or services, including, but not limited to, products or services related to that being displayed on the Website or related to us. You may not transmit any chain letters or unsolicited commercial or junk email to other Users via the Website. It shall be a violation of these Terms of Use to use any information obtained from the Website in order to harass, abuse, or harm another person, or in order to contact, advertise to, solicit, or sell to another person other than Us without Our prior explicit consent. In order to
       protect Our Users from such advertising or solicitation,We reserve the right to restrict the number of messages or emails which a user may send to other Users in any 24 hour period which We deems appropriate in its sole discretion. You understand that We have the right at all times to disclose any information (including the identity of the persons providing information or materials on the Website) as
necessary to satisfy any law, regulation or valid governmental request. This may include, without limitation, disclosure of the information in connection with investigation of alleged illegal activity or solicitation of illegal activity or in response to a lawful court order or subpoena. In addition, We can (and You hereby expressly authorize Us to) disclose any information about You to law enforcement or other government officials, as we, in Our sole discretion, believe necessary or appropriate in connection with the investigation and/or resolution of possible crimes, especially those that may involve personal injury.
We reserve the right, but has no obligation, to monitor the materials posted on the Website. Clikshop shall have the right to remove or edit any content that in its sole discretion violates, or is alleged to violate, any applicable law or either the spiritor letter of these Terms of Use. Notwithstanding this right,

YOU REMAIN SOLELY RESPONSIBLE FOR THE CONTENT OF THE MATERIALS YOU POST ON THE WEBSITE AND IN YOUR PRIVATE MESSAGES. Please be advised that such Content posted does not necessarily reflect Clikshop views. In no event shall Clikshop assume or have any responsibility or liability for anyContent posted or for any claims, damages or losses resulting from use of Content and/or appearance of Content on the Website. You hereby represent and warrant that You have all necessary rights in and to all Content which You provide and all information it contains and that such Content shall not infringe any
proprietary or other rights of third parties or contain any libellous, tortious, or otherwise unlawful information.
13. Your correspondence or business dealings with, or participation in promotions of, advertisers found on or through the Website, including payment and delivery   of related products or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between You and such  advertiser. We shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence  of such advertisers on the Website.
14. It is possible that other users (including unauthorized users or "hackers") may post or transmit offensive or obscene materials on the Website and that You  may be involuntarily exposed to such offensive and obscene materials. It also is possible for others to obtain personal information about You due to your use of the Website, and that the recipient may use such information to harass or injure You. We does not approve of such unauthorized uses, but by using the  Website You acknowledge and agree that We are not responsible for the use of any personal information that You publicly disclose or share with others on the  Website. Please carefully select the type of information that You publicly disclose or share with others on the Website.
15. Clikshop shall have all the rights to take necessary action and claim damages that may occur due to your involvement/participation in any way on your own or through group/s of people, intentionally or unintentionally in DoS/DDoS (Distributed Denial of Services). Contents Posted on Site All text, graphics, user interfaces,Visual interfaces, photographs, trademarks, logos, sounds, music and artwork (collectively, "Content"), is a third party user generated content and Clikshop has no control over such third party user generated content as Clikshop is merely an intermediary for the purposes of this Terms of Use.
Except as expressly provided in these Terms of Use, no part of the Website and no Content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted or distributed in any way (including "mirroring") to any other computer, server, Website or other medium for publication or distribution or for any commercial enterprise, without Clikshop's express prior written consent. You may use information on the products and services purposely made available on the Website for downloading, provided that You (1) do not remove any proprietary notice language in all copies of such documents, (2) use such information only for your personal, noncommercial informational purpose and do not copy or post such information on any networked computer or broadcast it in any media,(3) make no modifications to any such information, and (4) do not make any additional representations or warranties relating to such documents. You shall be responsible for any notes, messages, emails, billboard postings, photos, drawings, profiles, opinions, ideas, images, videos, audio files or other materials or information posted or transmitted to the Website (collectively, "Content"). Such Content will become Our property and You grant Us the worldwide, perpetual and transferable rights in such Content. We shall be entitled to, consistent with Our Privacy Policy as adopted in accordance with applicable law, use the Content or any of its elements for any type of use forever, including but not limitedto promotional and advertising purposes and in any media whether now known or hereafter devised, including the creation of derivative works that may include the Content You provide. You agree that any Content You post may be used by us, consistent with Our Privacy Policy and Rules of Conduct on Site as mentioned herein, and You are not entitled to any payment or other compensation for such use. Privacy We view protection of Your privacy as a very important principle. We understand clearly that You and Your Personal Information is one of Our most important assets. We store and process Your Information including any sensitive financial information collected (as defined under the Information Technology Act, 2000), any, on computers that may be protected by physical as well as reasonable technological security measures and procedures in accordance with Information Technology Act 2000 and Rules there under. Our current Privacy Policy is
available at /s/privacy policy. If You object to Your Information being transferred or used in this way please do not use Website. We and our affiliates will share / sell / transfer / license / covey some or all of your personal information with another business entity should we (or our assets) plan to merge with or are acquired by that business entity, or reorganization, amalgamation, restructuring of business or for any other reason whatsoever. Should such a transaction or situation occur, the other business entity or the new combined entity will be required to follow the privacy policy with respect to your personal information. Once you provide your information to us, you provide such information to us and our affiliate and we and our affiliate may use such information to provide you various services with respect to your transaction whether such transaction are conducted on www.Clikshop.co.in or with third party merchant's or third party merchant's website. Disclaimer of Warranties and Liability This Website, all the materials and products (including but not limited to software) and services, included on or otherwise made available to You through this site are provided on "as is" and "as available" basis without any representation or
warranties, express or implied except otherwise specified in writing. Without prejudice to the forgoing paragraph, Clikshop does not warrant that: • This Website will be constantly available, or available at all; or
• The information on this Website is complete, true, accurate or nonmisleading. Clikshop will not be liable to You in any way or in relation to the Contents of, or use of, or otherwise in connection with, the Website. Clikshop does not warrant that this site; information, Content, materials, product (including software) or services included on or otherwise made available to You through the Website; their
servers; or electronic communication sent from Us are free of viruses or other harmful components. Nothing on Website constitutes, or is meant to constitute, advice of any kind. All the Products sold on Website are governed by different state laws and if Seller is unable to deliver such Products due to implications of different state laws, Seller will return or will give credit for the amount (if any) received in advance by Seller from the sale of such Product that could not be delivered to You. You will be required to enter a valid phone number while placing an order on the Website. By registering Your phone number with us, You consent to be contacted by Us via phone calls and/or SMS notifications, in case of any order or shipment or delivery related updates. We will not use your personal information to initiate any promotional phone calls or SMS. Selling As a registered seller, you are allowed to list item(s) for sale on the Website in accordance with the Policies which are incorporated by way of reference in this Terms of Use. You must be legally able to sell the item(s) you list for sale on our Website. You must ensure that the listed items do not infringe upon the intellectual property, trade secret or other proprietary rights or rights of publicity or privacy rights of third parties. Listings may only include text descriptions, graphics and pictures that describe your item for sale. All listed items must be listed in an appropriate category on the Website. All listed items must be kept in stock for successful fulfilment of sales. The listing description of the item must not be misleading and must describe actual condition of the product. If the item description does not match the actual condition of the item, you agree to refund any amounts that you may have received from the Buyer. You agree not to list a single product in multiple quantities across various categories on the Website. Clikshop reserves the right to delete such multiple listings of the same product listed by you in various categories. Payment While availing any of the payment method/s available on the Website, we will not be responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to You due to:

1. Lack of authorization for any transaction/s, or
2. Exceeding the preset limit mutually agreed by You and between "Bank/s", or
3. Any payment issues arising out of the transaction, or
4. Decline of transaction for any other reason/s
All payments made against the purchases/services on Website by you shall be compulsorily in Indian Rupees acceptable in the Republic of India. Website will not facilitate transaction with respect to any other form of currency with respect to the purchases made on Website. Before shipping / delivering your order to you, Seller may request you to provide supporting documents (including but not limited to Govt. issued ID and address proof) to establish the ownership of the payment instrument used by you for yourpurchase. This is done in the interest of providing a safe online shopping environment to Our Users. Further:
1. Transactions, Transaction Price and all commercial terms such as Delivery, Dispatch of products and/or services are as per principal to principal bipartite  contractual obligations between Buyer and Seller and payment facility is merely used by the Buyer and Seller to facilitate the completion of the Transaction. Use of the payment facility shall not render Clikshop liable or responsible for the nondelivery, nonreceipt, nonpayment, damage, breach of representations and  warranties, nonprovision of after sales or warranty services or fraud as regards the products and /or services listed on Clikshop's Website.
2. You have specifically authorized Clikshop or its service providers to collect, process, facilitate and remit payments and / or the Transaction Price electronically or through Cash on Delivery to and from other Users in respect of transactions through Payment Facility. Your relationship with Clikshop is on a principal to principal basis and by accepting these Terms of Use you agree that Clikshop is an independent contractor for all purposes, and does not have control of or  liability for the products or services that are listed on Clikshop's Website that are paid for by using the Payment Facility. Clikshop does not guarantee the identity of any User nor does it ensure that a Buyer or a Seller will complete a transaction.

3. You understand, accept and agree that the payment facility provided by Clikshop is neither a banking nor financial service but is merely a facilitatorproviding    an electronic, automated online electronic payment, receiving payment through Cash On Delivery, collection and remittance facility for the Transactions on the Clikshop Website using the existing authorized banking infrastructure and Credit Card payment gateway networks. Further, by providing Payment Facility, Clikshop is neither acting as trustees nor acting in a fiduciary capacity with respect to the Transaction or the Transaction Price. Payment Facility for Buyers:
• You, as a Buyer, understand that upon initiating a Transaction You are entering into a legally binding and enforceable contract with the Seller to purchase the   products and /or services from the Seller using the Payment Facility, and You shall pay the Transaction Price through Your Issuing Bank to the Seller using   Payment Facility.
• You, as a Buyer, may agree with the Seller through electronic communication and electronic records and using the automated features as may be provided byPayment Facility on any extension / increase in the Dispatch and/or Delivery time and the Transaction shall stand amended to such extent. Any such extension/ increase of Dispatch / Delivery time or subsequent novation / variation of the Transaction should be in compliance with Payment Facility Rules and Policies.
• You, as a Buyer, shall electronically notify Payment Facility using the appropriate Clikshop Website features immediately upon Delivery or non Delivery  within the time period as provided in Policies. Non notification by You of Delivery or non Delivery within the time period specified in the Policies shall be construed as   a deemed Delivery in respect of that Transaction. In case of Cash On Delivery transactions, Buyer is not required to confirm the receipt of products or services.
• You, as a Buyer, shall be entitled to claim a refund of the Transaction Price (as Your sole and exclusive remedy) in case You do not receive the Delivery  within the time period agreed in the Transaction or within the time period as provided in the Policies, whichever is earlier. In case you do not raise a refund   claim using Website features within the stipulated time than this would make You ineligible for a refund. • You, as a Buyer, understand that the Payment Facility may not be available in  full or in part for certain category of products and/or services and/or Transactions as mentioned in the Policies and hence You may not be entitled to a refund in respect of the Transactions for those products and /or services

• Except for Cash On Delivery transaction, refund, if any, shall be made at the same Issuing Bank from where Transaction Price was received.• For Cash On Delivery transactions, refunds, if any,  will be made via demand draft in favour of the Buyer (As per registration details provided by the Buyer)

• Refund shall be made in Indian Rupees only and shall be equivalent to the TransactionPrice received in Indian Rupees.
• For electronics payments, refund shall be made through payment facility using NEFT / RTGS or any other online banking / electronic funds transfer system  approved by Reserve Bank India (RBI).
• Refund shall be conditional and shall be with recourse available to Clikshop in case of any misuse by Buyer.
• Refund shall be subject to Buyer complying with Policies.
4. Clikshop reserves the right to impose limits on the number of Transactions or Transaction Price which Clikshop may receive from on an individual Valid  Credit/Debit/ Cash Card / Valid Bank Account/ and such other infrastructure or any other financial instrument directly or indirectly through payment aggregator or  through any such facility authorized by Reserve Bank of India to provide enabling support facility for collection and remittance of payment or by an individual  Buyer during any time period, and reserves the right to refuse to process Transactions exceeding such limit.

5. Clikshop reserves the right to refuse to process Transactions by Buyers with aprior history of questionable charges including without limitation breach of any  agreements by Buyer with Clikshop or breach/violation of any law or any charges imposed by Issuing Bank or breach of any policy.

6. Clikshop may do such checks as it deems fit before approving the receipt of/Buyers commitment to pay (for Cash On Delivery transactions) Transaction Price   from the Buyer for security or other reasons at the discretion of Clikshop. As a result ofsuch check if Clikshop is not satisfied with the creditability of the Buyer   or genuineness of the Transaction / Transaction Price, it will have the right to reject thereceipt of / Buyers commitment to pay Transaction Price.
7. Clikshop may delay notifying the payment confirmation i.e. informing Seller to Dispatch, if Clikshop deems suspicious or for Buyers conducting high transaction volumes to ensure safety of the Transaction and Transaction Price. In addition, Clikshop may hold Transaction Price and Clikshop may not inform Seller to Dispatch or remit Transaction Price to law enforcement officials (instead of refunding thesame to Buyer) at the request of law enforcement officials or in the  event the Buyer is engaged in any form of illegal activity.

8. The Buyer and Seller acknowledge that Clikshop will not be liable for any damages, interests or claims etc. resulting from not processing a  Transaction/Transaction Price or any delay in processing a Transaction/Transaction Price which is beyond control of Clikshop. Compliance with Laws:
9. Buyer and Seller shall comply with all the applicable laws (including without limitation Foreign Exchange Management Act, 1999 and the rules made and notifications issued there under and the Exchange Control Manual as may be issued by Reserve Bank of India from time to time, Customs Act, Information and Technology Act, 2000 as amended by the Information Technology (Amendment) Act 2008, Prevention of Money Laundering Act, 2002 and the rules made there under, Foreign Contribution Regulation Act, 1976 and the rules made there under, Income Tax Act, 1961 and the rules made there under, Export Import Policy of government of India) applicable to them respectively for using Payment Facility and Clikshop Website. Buyer's arrangement with Issuing Bank:
10. All Valid Credit / Debit/ Cash Card/ and other payment instruments are processed using a Credit Card payment gateway or appropriate payment system  infrastructure and the same will also be governed by the terms and conditions agreed tobetween the Buyer and the respective Issuing Bank and payment   instrument issuing company.
11. All Online Bank Transfers from Valid Bank Accounts are processed using the gateway provided by the respective Issuing Bank which support Payment  Facility to provide these services to the Users. All such Online Bank Transfers on Payment Facility are also governed by the terms and conditions agreed to  between Buyer and the respective Issuing Bank. Wallet The Wallet ("Wallet") is a prepaid payment instrument which is associated with  your Website account. You can maintain a balance of money with such specific Seller (if permitted), and redeem it at your convenience. Please note that Seller  will be the issuer of wallet and Seller shall be responsible for redeeming the money lying to your credit of your wallet account and Clikshop does not assume any risk, liability or responsibility with respect to wallet money. Seller will not pay any interest on the amount maintained by you in your Seller   specific Wallet. Refill of Wallet: Your Wallet can be refilled, using any of the prepaid payment options only. You will be able to recharge your Wallet up to an amount of₹10,000 in one instance. There is no need to maintain a minimum balance.Refund of Wallet Amount: Your Wallet comprises of three types of balances Store credit (which is a credit granted by Us typically in lieu of a cancelled order), Toppedup balance (which is a prepaid amount that You added to the Wallet to pay for future orders on the Website) and Promotional balance (which is
credit granted by Us purely for promotional or goodwill purposes). Toppedup balance (prepaid amount) as well as the Promotional balance added to the Wallet will be nonrefundable while Store credit will continue to be entirely refundable.
Limitation of Liability: In no event will Clikshop will be liable for any money lying to your credit in wallet, any special, incidental, indirect or consequential damages or losses of any kind, arising from the use of Wallet or association with the Wallet.Applicable Law Terms of Use shall be governed by and interpreted and construed in accordance with the laws of India. The place of jurisdiction shall be exclusively in Bilaspur (C.G.) Jurisdictional Issues/Sale in India Only Unless otherwise specified, the material on the Website is presented solely for the purpose of sale in India. Clikshop make no representation that materials in the Website are appropriate or available for use in other locations/Countries other than India. Those who choose to access this site from other locations/Countries other than India do so on their own initiative and Clikshop is not responsible for supply of products/refund for the products ordered from other locations/Countries other than India, compliance with local laws, if and to the extent local laws are applicable.
Product Description Clikshop we do not warrant that Product description or other content of this Website is accurate, complete, reliable, current, or errorfree and assumes no liability in this regard. Limitation of Liability IN NO EVENT SHALL Clikshop BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND IN CONNECTION WITH THESE TERMS OF USE, EVEN IF USER HAS BEEN INFORMED IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGES.
Contact Us
Please contact us for any questions or comments (including all inquiries) regarding this Website. Grievance officer In accordance with Information Technology Act 2000 and rules made there under,
the name and contact details of the Grievance Officer are provided below:
Mr. Akhil Dewangan
Plot 5, Street no.-6 , Pragati Nagar ,
Risali Bhilai , Distt.:Durg (C.G.)
Phone: +91 9770149966
Email: akhil.dew27@gmail.com
Time: Mon : fri (10:00 - 17:00)
Profanity Policy
Clikshop prohibits the use of language that is racist, hateful, sexual or obscene in nature in a public area. This policy extends to text within listings, on Seller pages and all other areas of the site that another User may view. If the profane words are part of a title for the item being sold, we allow Sellers to 'blur' out the bulk of the offending word with asterisks (i.e., s*** or f***). Please report any violations of this policy to the correct area for review: Report offensive Display Names Report offensive language in a listing or otherwise If a feedback comment; or any communication made between Users on the Website; or email communication between Users in relation to transactions conducted on Website contain profanity, please review Our feedback removal policy and submit a request for action/removal. Disciplinary action may result in the indefinite suspension of a User's account, temporary suspension, or a formal warning. Clikshop will consider the circumstances of an alleged policy violation and the user's trading records before taking action. Violations of this policy may result in a range of actions, including:
1. Limits placed on account privileges;
2. Loss of special status;
3. Account suspension.
Returns Policy
Definition: 'Return' is defined as the action of giving back the item purchased by the Buyer to the Seller on the Clikshop website. How do I return an item purchased on clikshop? Conveniently place your return request online if you've received an item in a 'Damaged', 'Defective' or 'Not as Described' state.
For additional instructions check your email/SMS. We send you important updates from time-to-time. Login to clikshop, place a return request:
1. Create a Return Request
- Go to 'My Orders'
- Click 'Return' to open the Return Request form
- Select 'Replacement'
2. 'Item to be Returned' is picked up
     The item you wish to return will be picked up from your doorstep.
3. Replacement/Refund Initiated
    Once the Seller receives the originally delivered item, a Replacement item is shipped or a full refund is issued.
Please ensure that the product is in unused and original condition. Include everything from the package you've received including price tags, labels, original packing, freebies and accessories. Hassle-free Returns:
We try our best to offer you a hassle-free returns experience.
- Returns including all replacements/pickups are done free of cost.
- In case of Refunds, the entire amount paid by you including shipping and gift wrapping charges are transferred to your account.
- We strive to ease the pickup process for you in case of returns. In most of the cases we deliver the replacement while we do the pickup.
- In a few other cases, we ensure that pickup is arranged at the earliest and we ship the replacement as soon as we receive the item from our courier partner.
- In the rare scenario where a pickup cannot be done in certain areas, you can ship the product through any other courier. You will be reimbursed the shipping charges against  the original receipt.
- Replacement is subject to availability of stock with the Seller. In case a Replacement is not available, Seller will refund the amount for the same.
   Returns are subject to the Seller's return policy. Returns are covered by 3 to 7 working days.
There are certain scenarios where it is difficult for us to support returns -
-Return request is made outside the specified time frame.
-Anything missing from the package you've received including price tags, labels, original packing, freebies and accessories.
-Defective/damaged products that are covered under the manufacturer's warranty.
-Product is damaged due to misuse or Incidental damage due to malfunctioning of product.
-Products with tampered or missing serial numbers.
What items can I Exchange?
We allow exchange on items only if another product reach at you in behalf of your order. We hope you understand that the product (books) has no issues like any other product has to try or colour or size, so it could not be exchanged untill you do not get the product which you ordered. Please include all price tags, labels, original packing and invoice along with the product. Disputes (Resolutions) Policy Overview Generally, transactions are conducted smoothly on Clikshop. However there may be some cases where both the Buyers and Sellers may face issues. At Clikshop, we have a Dispute Resolution process in order to resolve disputes between Buyers and Sellers. What is a 'dispute'? A 'Dispute' can be defined as a disagreement between a Buyer and a Seller in connection with a transaction on the Website.
How does a 'dispute' occur in the Marketplace?
Disputes are filed as a result of a disagreement between the Buyer and the Seller.Disputes arise out of an issue that is raised by either party not being completely satisfied with the resolution of their complaint/issue.It is important that before a Buyer/Seller raises a dispute, they should attempt to solve the issue. Please note that whenever a Buyer raises a dispute, theSeller's payment for that order is put on hold immediately until the issue is resolved.
How is a 'dispute' created?
Whenever there is a disagreement, the Buyer can write to dispute@Clikshop.com, while the Seller can write to ss@Clikshop.com, in order to raise a dispute. Disputes can be raised at a particular transaction level.

What are the various types of 'disputes'?
Following are the indicative examples of potential disputes:
1. Wrong item received
2. Item Not as described
Damaged or Seal broken on Product Part/Accessory missing Item not Compatible Seller Description/Specification Wrong Defective (Functional issues) Product not working and Manufacturer claims invalid Invoice In case the Seller rejects the return request of the Buyer, and Buyer raises a dispute, then Clikshop will try to mediate and resolve the dispute between both the parties. If the dispute is resolved in favour of the Buyer, a refund is provided once the product is returned to the Seller. If the dispute is settled in favour of the Seller, Buyer is entitled to any refund. Buyer Protection Program In case of a dispute where the Seller is unable to provide a refund or a replacement, Clikshop will actively work towards reaching a resolution. The Buyer Protection Program covers Buyers who are unable to successfully resolve theirdispute with the Seller or are not satisfied the resolution provided by the Seller. The Buyer can write to resolution@Clikshop.com if the issue with the Seller is not resolved. Clikshop's Customer Support team will look into the case to check for possible fraud and if the Buyer has been blacklisted/blocked from making purchases on the Website. Only after verifying these facts, a dispute can be registered. In due course of resolution, Clikshop's Customer Support Team will facilitate a conference call including the Seller and the Buyer. When a dispute has been raised, Clikshop may provide both the parties access to each others Display Names, contact details including email addresses and other details pertaining to the dispute. Buyers and Sellers are subject to final consent from Clikshop for settling the dispute.Buyer Eligibility and Restrictions
• Only the Buyers who have purchased the product on Clikshop are eligible for the Buyer Protection Program.
• Buyers can file a dispute within 45 days from the date of delivery of the product
• Any damage or loss to the product after delivery will not be covered under this program and will completely be the Buyer's responsibility. Buyers should refuse  to accept delivery if the item is damaged.
• To be able to take advantage of the Buyer Protection Program, Buyers should first contact the Seller and attempt to resolve the issue. If the Buyer doesn't   hear from the Seller or is unable to resolve the issue with the Seller even after contact,a dispute can be raised with Clikshop by writing an email to Clikshopinfo@gmail.com
• Fraudulent charges and claims are not covered under Buyer Protection Program
• If the Buyer has already initiated chargeback through the credit card issuingbank, it will not be covered under Buyer Protection Program, though in such cases  a Seller can file a claim through the Seller Protection Program.
• Blacklisted and Blocked Buyers are not covered by the Buyer Protection Program.
• Buyers who have reached their maximum lifetime limit for claims are also not eligible. Buyers can make a maximum of 5 claims per year on Clikshop. If the   claim was withdrawn, it is not counted. The coverage amount will be limited to ₹5,000
• Through the Buyer Protection program, Clikshop does not provide any guarantee/warranty to Buyers for products sold on Clikshop against   technical/manufacturing defects.
• Raising disputes against Sellers does not automatically entitle the Buyer to a refund or replacement for the product purchased. Clikshop shall verify the disputes  so raised and may process only such claims that are valid and genuine.
• Clikshop shall at no point be responsible for any direct or indirect losses, expenses, costs of any nature whatsoever that may be incurred by any   Buyer/Seller.
• Claims of the nature of 'Buyer remorse' (i.e. instances where products are bought by the Buyer by mistake or where the Buyer chooses to change his/her  mind with regard to the product purchased by him) will not be entertained through this program.
• Clikshop reserves its right to initiate civil and/or criminal proceedings against a User who, files an invalid and/or false claims or provides false, incomplete, or    misleading information. In addition to the legal proceedings as aforesaid, Clikshop may atits sole discretion suspend, block, restrict, cancel the Display Name  [and its related Display Names] of such User and/or disqualify that user and any related users from availing protection through this program.
• Decisions made by Clikshop under the Buyer Protection Program shall be final and binding on its Users.
• Clikshop reserves the right to modify / discontinue Buyer Protection Program without any prior notice period to its Users.
• Through this program, Clikshop shall not entertain claims of Buyers who have incurred loss due to delayed shipment or delivery of the item by the Seller.
• Clikshop Customer Support Team may seek additional information / clarification from Buyer to facilitate resolution of the dispute. In the event Buyer does not  respond with information / clarification sought within 10 days of such request, the dispute shall be autoclosed in favour of the Seller.
Disputes via Chargeback
Whenever a chargeback (CB) comes from a payment gateway/bank, following situations may arise:
1. Item not received CB Buyer hasn't received the item. Refund will be created in accordance with the dispute policies
2. Unauthorized CB Buyer hasn't made this particular transaction. Refund will be created in accordance with the dispute policies.
   Seller expressly agrees that issuing the correct and complete invoice is the sole and primary responsibility of the Seller. Furthermore, Seller shall ensure that
   invoices state "Powered by Clikshop" and failing to do so Seller will be liable for chargebacks (as applicable).
3. Item not as described meaning item is not what Buyer expected. Dispute will be decided in accordance with the dispute policies. Email Abuse & Threat Policy
   Private communication, including email correspondence, is not regulated by Clikshop. Clikshop encourages its Users to be professional, courteous and

Email Abuse & Threat Policy Private communication, including email correspondence, is not regulated by Clikshop. Clikshop encourages its Users to be professional, courteous and respectful when communicating by email. However, Clikshop will investigate and can take action on certain types of unwanted emails that violate Clikshop policies. Such instances: Threats of Bodily Harm Clikshop does not permit Users to send explicit threats of bodily harm. Misuse of Clikshop System Clikshop allows Users to facilitate transactions through the Clikshop system, but will investigate any misuse of this service.
Spoof (Fake) email Clikshop will never ask you to provide sensitive information through email. In case you receive any spoof (fake) email, you are requested to report the same to Us through 'Contact Us' tab.
Spam (Unsolicited Commercial email) Clikshop's spam policy applies only to unsolicited commercial messages sent by Clikshop Users. Clikshop Users are not allowed to send spam messages to other Users.
Offers to Buy or Sell Outside of Clikshop Clikshop prohibits email offers to buy or sell listed products outside of the Clikshop Website. Offers of this nature are a potential fraud risk for both Buyers and Sellers.
Clikshop policy prohibits user to user threats of physical harm via any method including, phone, email and on Our public message boards. Violations of this policy may result in a range of actions, including:
Limits on account privileges Account suspension Cancellation of listings Loss of special status Other Businesses Clikshop does not take responsibility or liability for the actions, products, content
and services on the Website, which are linked to Affiliates and / or third party websites using Website's APIs or otherwise. In addition, the Website may provide links to the third party websites of Our affiliated companies and certain other businesses for which, Clikshop assumes no responsibility for examining or evaluating the products and services offered by them. Clikshop do not warrant theofferings of, any of these businesses or individuals or the content of such third party website(s). Clikshop does not endorse, in any way, any third party website(s) or content thereof. Clikshop Infringement Verification (FIV) Reporting Listing Violations Clikshop has put in place Clikshop Infringement Verification process so that intellectual property owners could easily report listings that infringe their rights. It is in Clikshop's interest to ensure that infringing products are removed from the site, as they erode Buyer and good Seller trust. If you are a Verified Rights Owner and want to report a listing issue, see Clikshop's FIV. Note: Only the intellectual property rights owner can report potentially infringing products or listings through FIV. If you are not the intellectual property rights owner, you can still help by getting in touch with the rights owner and encouraging them to contact us. If your listing was removed through FIV, and you believe that your listing was removed in error, please contact us. Clikshop does not and cannot verify that Sellers have the right or ability to sell or distribute their listed products. However, Clikshop is committed to removing infringing or unlicensed products once an authorized representative of the rights
owner properly reports them to Clikshop. FIV works to ensure that item listings do not infringe upon the copyright, trademark or other intellectual property rights of third parties. FIV participants
have the ability to identify and request removal of allegedly infringing products and materials. Any person or company who holds intellectual property rights (such as a
copyright, trademark or patent) which may be infringed upon by products listed Clikshop is encouraged to become a FIV member. Program membership entitles you (Verified Rights Owner) to the following
benefits: Rapid response by Clikshop in ending listings reported by you (as the Verified Rights Owner) as allegedly infringing Dedicated priority email queues for reporting alleged infringements
The ability to obtain identifying information about Clikshop's users' How to Become a FIV Member To join the FIV, we require only that you fully complete and